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04/11/2013
The BBB advises consumers to ask about "resort fees" and other unexpected fees that can drive up the cost of vacations.
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10/17/2012
With Christmas being closer than what we want to admit, many people are looking for extra money to pay for those gifts.
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04/20/2012
Nowadays, it is hard for consumers to go shopping without being bombarded with products advertised as “environmentally safe,” “degradable” and “ozone friendly,” but how does a consumer have confidence in a product or service advertising itself as “green?”
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03/03/2012
National Consumer Protection Week, which this year begins on Sunday, is an annual collaboration between the government and nonprofit organizations to educate consumers about how to make informed buying decisions.
Participating government agencies include the Federal Trade Commission, the Internal Revenue Service, the U.S. Postal Inspection Service, and the various bank regulators. In addition to the Better Business Bureau, nonrofit partners include AARP, the Consumer Federation of America and the National Urban League. A complete list of participants can be found on at ncpw.gov.
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03/01/2012
Effective today, March 1, amendments to the Federal Trade Commission’s Business Opportunity Rule go into effect. The changes implement new disclosures that work-at-home businesses must provide to ensure consumers have the appropriate information they need when considering a work-at-home program.
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01/30/2012
Better Business Bureau warns consumers that scammers are making phony phone calls claiming to represent the National Do Not Call Registry. According to DoNotCall.gov, “The calls claim to provide an opportunity to sign up for the Registry. These calls are not coming from the Registry or the Federal Trade Commission, and you should not respond to these calls.
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12/06/2011
The FTC has approved changes to its Business Opportunity Rule that will ensure consumers have information they need when considering buying a work-at-home program or any other business opportunity.
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11/29/2010
New Federal Trade Commission rules that ban collection of advance fees by companies that promise to rescue struggling homeowners from foreclosure may be too late to help St. Louis area homeowners victimized by a Maryland firm.
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10/19/2010
Online privacy policies have garnered a lot of attention as sites and search engines have come under fire for sharing user information. The Federal Trade Commission has created the Red Flags Rule.
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08/04/2010
The Federal Trade Commission recently announced amendments to the Telemarketing Sales Rule which will prohibit for-profit companies that sell debt relief serves over the phone from collecting any advanced fees prior to settling or reducing debt. These new regulations offer consumers additional protections when trying to reduce credit card or other unsecured debt.
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06/04/2010
Better Business Bureau of Southern Arizona is alerting job-seekers to Career Systems, LLC, www.careersystemsllc.com, a Vail-based employment services company, owned by Richard and Ramona Friedberg, former principals of Tucson-based Government Careers, Inc. (GCI).
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12/01/2006
This manual is intended as a businessperson's guide to the basic features of the Magnuson-Moss Warranty Act, the federal law governing warranties on consumer products. The text provides citations to specific sections of the law—the Warranty Act itself, the Rules the Federal Trade Commission (FTC) adopted under the Act, and the FTC's Warranty Advertising Guides. For reference purposes, a supplement to this manual containing the Act, the Rules, and the Guides is available from the FTC's Consumer Response Center. See Additional Sources of Information.
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