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05/04/2013
FCC 'Bill Shock' Rules Require Alerts About Overages for cell phone users - April 17, 2013 announcement.
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03/22/2013
Cell phone users are increasingly turning to Bluetooth technology to talk - hands free - on their phones. But as this high tech tool gains popularity in the US and Canada, scammers are finding ways to exploit it.
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01/15/2013
Smartphone users should be aware of Malware targeting mobile devices and safety measures to help avoid compromise
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06/18/2012
Getting Stuck With a Huge Cell Phone Bill Really “Bytes”
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02/02/2012
Have you heard of cell phone subscriber fraud? It’s when someone signs up for service with fraudulently-obtained information of false identification.
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08/02/2011
Scammers are always looking to make a quick buck, and with consumers concerned about harmful exposure to cell phone emissions, many scammers are looking to promote “shields” that can protect from the cancer causing waves.
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07/05/2011
Many consumers don't know their smartphone's data plan is constantly in use, and a trip abroad could cost them thousands. Better Business Bureau is advising consumers on how to avoid data charges when traveling overseas.
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06/08/2011
U.S. Transportation Secretary Ray LaHood today announced that the U.S. Department of Transportation and Better Business Bureau will collaborate to educate consumers and businesses about the dangers of distracted driving.
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06/01/2011
To keep up with the latest technology, many consumers are tempted by the increasing number of retailer buy-back programs. Better Business Bureau advises consumers to weigh the pros and cons before parting with their money.
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04/28/2011
The 809, 284, 649 or 876 area codes have been used in scams before but now this older scam is gaining popularity targeting cellphones.
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04/20/2011
On a recent trip to Palm Desert I found myself standing at the door to my room with a key card that didn’t work.
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03/24/2011
Cable/satellite TV, cell phone industry and new car auto dealers top the list for most complained about industries
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01/18/2011
There are many organizations that claim to have good customer service. There are even some who believe theirs is the best. How do you know? How can you find out?
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01/11/2011
Amnet, Inc. is a 2010 Excellence in Customer Service Award winner. Owner Trevor Dierdorff talks about how to use the benchmarks from the application to improve your business.
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07/22/2010
Have you gotten a forwarded email that says all cell phone numbers are going to go public and you will be spammed by unwanted sales calls? Actually, it’s not going to happen.
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